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Priority Dispatch System Software Requirements
AQUA® Ascent, ProQA® Paramount, & XLerator® Server

As with any software, the information below lists the minimum requirements for AQUA Ascent, ProQA Paramount, and XLerator Server to run. These are in addition to the minimums required by the operating system. If other software is running at the same time, such as a CAD system or database software (SQL Server) the requirements will increase accordingly.

We strongly recommend that our software is not installed on the same server where your CAD software resides, this will allow ProQA to continue to function if the CAD Server goes offline.

You may download this document with server and network connection diagrams here.


AQUA® Ascent:
AQUA software is used by those that will be reviewing calls and providing feedback to the Emergency Dispatchers. This software is only installed on those machines where call review will occur and does not require access to CAD.
Requirements  
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® 7 or Windows® 10
Disk Space: 1 GB
Screen Resolution: 1440 x 900 (absolute minimum 1024 x 768)

ProQA® Paramount (Police, Fire and Medical):
Paramount software is the call processing software used to process calls in conjunction with CAD
Requirements  
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® 7 or Windows® 10
Disk Space: 1 GB
Other: 10/100/1000 Mbs network card
Screen Resolution: 1440 x 900 (absolute minimum 1024 x 768)

XLerator™ Server Software:

XLerator is the database and license management software component that is required for Paramount and AQUA software to run and should be installed on a non-CAD server. XLerator requires a USB device to authenticate licensing.

If XLerator is installed on a physical host, or a single host Virtual Machine(VM) environment whose VM software allows for the mapping of USB devices, the USB port on the machine can be used.

If XLerator is installed on a VM in a multi-host environment, the use of a Networked USB device is recommended to link the dongle to the server VM(s).

Requirements  
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® Server 2012 or Windows® Server 2014
Disk Space: 100 MB for installation and 20 K of Hard Drive for each incident taken that will be kept and stored (can minimized by archiving)
Other: 10/100/1000 Mbs network card
Available USB Port for security key
Notes:
  • PDC Recommends SQL databases be used for Paramount and AQUA Ascent.
  • SQL types supported are MS SQL or SQL Server Express.
  • Please be aware that agency in-house support is needed for SQL Server databases.
If there are any questions, comments, or concerns regarding this document please contact Priority Dispatch Software Support at 1-866-777-3911 (North America), 011-801-363-9137 (International) or software.support@prioritydispatch.net

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