Software Support

Home | Knowledge Base | Updates | Documentation | Interaction | Interfaces

Home > Documentation > System Requirements

Priority Dispatch System Software Requirements
AQUA® Evolution, ProQA® Paramount, & XLerator® Server

As with any software, listed below is the minimum for AQUA Evolution, ProQA Paramount, and XLerator Server to run, this is in addition to the minimum required by the operating system. If other software is running at the same time, such as a CAD system or database software (SQL Server) the requirements will increase accordingly.

We strongly recommend that our software is not installed on the same server where your CAD software resides, this will allow ProQA to continue to function if the CAD Server goes offline.


AQUA® Evolution:
Workstation  
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® 7 or Windows® 10
Disk Space: 1 GB/td>
Screen Resolution: 1440 x 900 (absolute minimum 1024 x 768)

ProQA® Paramount (Police, Fire and Medical):
Workstation  
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® 7 or Windows® 10
Disk Space: 1 GB
Other: 10/100/1000 Mbs network card
Screen Resolution: 1440 x 900 (absolute minimum 1024 x 768)

XLerator™ Server Software:
Processor: Intel or AMD Dual Core or higher
Ram: 4 GB (highly recommend 8 GB or more)
OS: Windows® Server 2012 or Windows® Server 2014
Disk Space: 100 MB for installation and 20 K of Hard Drive for each incident taken that will be kept and stored (can minimized by archiving)
Other: 10/100/1000 Mbs network card
Available USB Port for security key
Note:XLerator™ XLerator Server is packaged with Firebird Server, which is the only database software supported by AQUA.

ProQA Paramount supports Firebird and SQL Server 2014 or 2016. Agencies can use SQL to store the databases however, XLerator Server is still required for license management.

Please be aware that agency in-house support is needed for SQL Server databases.

If there are any questions, comments, or concerns regarding this document please contact Priority Dispatch Software Support at 1-866-777-3911 (North America), 011-801-363-9137 (International) or software.support@prioritydispatch.net

©2005 Priority Dispatch Corporation
Salt Lake City, Utah, USA
All Rights Reserved
- Evolved from Medical Priority Consultants -
For technical problems contact the webmaster