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ProQA Medical
Latest Version:
3.4.3.35
Updates
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ProQA Fire
Latest Version:
3.4.3.19
Updates
Knowledge Base

ProQA Police
Latest Version:
3.4.3.12
Updates
Knowledge Base

AQUA Phoenix
Latest Version:
5.6.1.241
Updates
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AQUA Older Versions

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2-12-2009 | ProQA NAE/UKE Release Announcement

A new ProQA build, 3.4.3.18, is now available on the ProQA v12 FTP site.

IMPORTANT NOTICE

Due to changes to the Response Configuration Utility, if you have not already upgraded to ProQA Medical 3.4.3.15, the following process MUST be followed to ensure that existing locally defined responses are not lost:

  1. Open the current ProQA Response Configuration Utility and under the file menu select export.
  2. Export the .exp file to a location (Make sure rename the *.exp to a user friendly name such as "response_export.exp.")
  3. Update ProQA with the installers
  4. Open the new ProQA Response Configuration utility (3.4.2.10) and under the file menu select import.

The following are issues addressed in this build:

11-FEB-2009 3.4.3.18

  • Internal changes
10-FEB-2009 3.4.3.17
  • Fixed error on closing case after using diagnostic.
04-FEB-2009 3.4.3.16
  • Internal changes

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

1-30-2009 | Possible Protocol 29 Conflicting Suffixes

Please see the linked documents regarding upcoming changes to the suffixes on Protocol 29. If you have any questions, please contact Priority Dispatch Technical Support.

pdf Possible Protocol 29 Conflicting Suffixes (pdf)
pdf Protocol Modification Alert: Manual Cards and ProQA (pdf)

10-1-2008 | AQUA Phoenix (5.4) Update Available

A new version of AQUA Phoenix, 5.4, has been released on our FTP site. A new build of XLerator is also located on the FTP site. This XLerator build must be installed in conjunction with AQUA 5.4. These builds add many enhancements and updates. A listing of new features, fixes, and enhancements can be found in the release notes located at:

AQUA 5.4 Release Notes

To avoid any problems during the upgrade please follow all instructions in order

Upgrading ALL VERSIONS:  As always, with any software update, BACKUP your existing program and DATA

pdf ProQA IO Quick Guide (pdf)

3-18-2008 | ProQA Medical Update Available

A new Medical Installer has been placed on the ProQA FTP site. This new executable updates Medical ProQA to version 3.4.3.9 and has some minor fixes. There are also fixes and changes to the ProQA Import/Export/Purge Utility executable that enhances the command line export capability of ProQA.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

pdf Aspirin Diagnostic Study Guide (pdf)
pdf ProQA IO Quick Guide (pdf)

3-12-2008 | ProQA Fire Update Available

A new ProQA Fire release has been placed on the ProQA FTP site that fixes a "return to key question" error that some users may be experiencing. All users should download this release from the ProQA FTP site in the Fire folder and install as soon as possible.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

12-10-2007 | ProQA Police Update Available

The Sinking Vehicle Protocol (131E01), as initiated from Case Entry, may not, in a very small percentage of cases, work correctly. The issue surrounds a problem in the pathway leading to the Sinking Vehicle Pre-Arrival Instructions. An update that resolves the issue is available on the FTP site. ALL USERS ARE REQUESTED TO UPDATE POLICE PROQA AS SOON AS POSSIBLE.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

01-12-2007 | ProQA Medical Update Available

An update to ProQA Medical has been released on our FTP site.

pdf ProQA 3.4.2.38 Update (20 kb) - A list of changes and fixes for the new build.

11-06-2006 | ProQA Fire and Police Updates Available

ProQA Fire now uses the FPDS version 4.0! Available now on our FTP site.

Important update to ProQA Police 3.0 is available for download on our FTP site. The fixes are as follows:

  • Fixed several logic issues
  • New PDI’s for 108 and 109
  • Fixed errant KQ’s on info calls
  • Fixed suspect info for suspect unknown

If you don't already have access, you can fill out our FTP Access Request form to get it.

09-20-2006 | MPDS v11.3 PowerPoint FAQ

A number of users have reported issues with the MPDS v11.3 PowerPoint which illustrates the new features and differences in the Medical v11.3 protocol. Please read the following FAQ if you're experiencing problems or would like to know how you can get the v11.3 PowerPoint file for your in-house training purposes.

MPDS v11.3 PowerPoint Update FAQ

08-22-2006 | AQUA 5.1 with 11.3 Key Questions

AQUA Phoenix 5.1 now includes Key Questions for Medical 11.3. And is available for download on the FTP site.

Learn how to update your Key Questions in AQUA.

07-12-2006 | MEDICAL 11.3 RELEASED

The new Medical 11.3 protocol is now available for download from our FTP site.

pdf 11.3 Release Notes (83 kb) - Information about the new Medical 11.3 protocol in ProQA.
pdf 11.3 Clarification (237 kb) - Clarification on the changes made to the A, B and C cards.
pdf UKE 11.3 Standard to Omega Equivalence Worksheet (124 kb)

06-12-2006 | POLICE 3.0 RELEASED

The new Police 3.0 protocol is now available for download from our FTP site.

pdf Police 3.0 Release (32 kb) - Information about the new Police 3.0 protocol in ProQA.

02-17-2006 | Update to ProQA 3.4 in ALL Protocols

The latest release of ProQA 3.4.2.x is now available for all protocols and downloadable from our FTP site.

pdf ProQA Update Feb 17 2006 (46 kb) - Information on the changes to ProQA in this release.
pdf ProQA v11.2 Updated Features and Modifications (22 kb) - For version 11.2 of the Medical protocol.

11-04-2005 | Update to AQUA Phoenix 5.1

The latest release of AQUA Phoenix is now available for download from our FTP site.

pdf AQUA 5.1 Release (31 kb) - What's new in the AQUA 5.1 software.
pdf XLerator Update (40 kb) - How to update your AQUA 5.x database.

9-01-2005 | ProQA Fire Update

An important update to ProQA Fire is now available on our FTP site.

8-16-2005 | ProQA Medical Update

An important update to ProQA Medical is now available on our FTP site. Protocols 6, 18, 21, 27 and 32 are affected in this update. Including the Unknown Problem (Man Down) Logic Issue.

To read more about the changes to ProQA, please download the document below:

ProQA Update Information 8-16-05 (49 kb)

5-27-2005 | Changes in the Fast Track Feature

The Academy recently conducted a data study regarding the correct entry of Chief Complaint-related information in the “What’s the problem, tell me exactly what happened?” field of ProQA. A review of several thousand cases indicated that the fast track entry of Age/Gender (i.e., 42yom) in this field appears to degrade the process of consistently obtaining and recording accurate Chief Complaint information.

To read more about the study and the changes to ProQA, please download the document below:

YOM/YOF Fast Track Change Rationale (35 kb)

2-23-2005 | Announcing the release of ProQA 3.4.2 Medical

Priority Dispatch announces the release of ProQA 3.4.2 for medical; fire and police versions will follow shortly. This version has many new features, see the above document for details. The modifications came at the request of current ProQA users, in addition to enhancements that our internal development team incorporated to improve the efficiency of ProQA.

ProQA 3.4.2 Medical uses the latest version 11.2 MPDS protocol. We are aware the changes in the software and protocol can impact the CAD and other systems, so we suggest you check with your provider and ensure that it is safe to implement this version.

We would also suggest that your agency do some internal testing on a non-live system to ensure compatibility - AS ALWAYS, BACKUP ALL RELEVANT FILES BEFORE IMPLEMENTING.

If you have any questions, please feel free to contact support at: 801-363-9127 or support@prioritydispatch.net.

08-18-2004 | Request for Feedback on AQUA Phoenix

If you've had a chance to look at the new AQUA Phoenix software we'd love to hear from you! Please go to our new feedback page and choose AQUA Phoenix. You will then go through a brief survey and be given the opportunity to tell us what you think AQUA Phoenix does right (or wrong) and where you think the software could be improved.

Check out the Feedback Page now.

07-30-2004 | Announcing AQUA Phoenix (v5)

In working with clients we decided to go back to the basics - review a case and print a report. Initially working with AQUA Phoenix you will notice it is a much simpler, less cluttered interface. That is because we simplified most of the functions like reports, searches, case lists, etc.

In fact, it will appear that various features are gone - such as custom reports. We realized that items, such as custom reports, are a program unto themselves and there is a whole industry that specializes in that segment. And rather than "re-invent the wheel" we have made our program compatible with other products such as Crystal Reports, MS Access, etc.

Some items to consider when using AQUA Phoenix (v5): Click Here


Review Case

View Employees

Add Employee

Create Case List

Import ProQA

07-07-2004 | ProQA 3.4 Fire Update Guide

For those users who have recently received the ProQA Fire 3.4 update please use the following guide to help you update your software.

ProQA Fire 3.4 Update Guide

06-01-2004 | ProQA 3.4 Updated Language Disks

An updated language disks are available for:

ProQA Medical 3.4 users - If you are running ProQA 3.4 with version 11.x MPDS protocol you should download and implement this update as soon as possible.

Also make sure you have latest ProQA engine build.

  • ProQA Medical 3.4 Build
  • ProQA Fire 3.4 Build

To get the latest ProQA engine fill out a FTP Access Form and you can download it today.

04-08-2004 | ProQA 3.4 New Features

What's new in ProQA 3.4? Here's some of the highlights:

  1. ProQA Toolbar: The toolbar has been completely redesigned. Items that were on the Status bar (Dispatch Icon, Timers etc.) are now up at the top. We have made room for additional button for future expandability, and for Description Essentials data collection tools.
  2. Configurable Responder Script: This allows users to customize the script information that is sent to CAD. Please note that if CAD is not designed to accept the Responder Script this information may simply be ignored, or may cause problems with the integration. By default is this feature is disabled (which makes no change in you current integration), but can be enabled in the Configuration Utility.
  3. Description Essential Packages: Buttons can now be added to the toolbar to help gather information about specific situations. Currently there are three buttons: HAZMAT, CBRN (chemical, biological, radiological, and nuclear situations), and SARS. At any time we can deploy new Description Essential packages with a single file update.
For the rest of the new features please download,
ProQA 3.4 New Features.

For info on the HAZMAT, CBRN and SARS features please download,
ProQA 3.4 Special Information List.

For info on the new Response Configuration options,
ProQA 3.4 Responder Script.

©2005 Priority Dispatch Corporation
Salt Lake City, Utah, USA
All Rights Reserved
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