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KB # Application Version Error Message Solution
KB0094 AQUA 4.0 Flash Filer Not In Edit Mode Ensure you chose "Correct" or "Incorrect" for the  more...
KB0093 AQUA 4.0 While using ProQA Import, the Import button is greyed out Add the .exp extension to the end of the export fi more...
KB0090 AQUA 4.0 AQUA 4.0 Cannot Convert 3.x data
  1. Modify the properties of the AQUA 4 shor more...
KB0088 AQUA 4.0 'Unable to write to RBuilder.ini' when closing AQUA 4 Report Builder If they do not have permissions to write to this f more...
KB0087 AQUA 4.0 While importing 3.x cases, the score records may not be created Running any report will verify if the scores exist more...
KB0085 AQUA 4.0 AQUA 4.0 won't run the AQUA 3.x importer Send out a new installation CD. The new CD has the more...
KB0083 AQUA 3.x Cases disappear after I import them to AQUA from ProQA When you import cases into Aqua from a ProQA expor more...
KB0064 AQUA 3.x Report Tree doesn't show default AQUA Reports Search hard disk (proqa or aqua folders) for *.rfs more...
KB0062 AQUA 3.x AQUA Reports prints only the last page of the report To work around this issue we suggest printing the  more...
KB0129 AQUA 3.5 GLBSSTUB caused an access violation error in Kernel32.dll Open Windows Explorer and right click on the CD RO more...
KB0086 AQUA 3.5 AQUA Reports: 'List index out of bounds' Message The reports will come up after pressing OK on the  more...
KB0080 AQUA 3.5 AQUA Generates an error after upgrading to Version 3.5. Install the latest version of Aqua 3.5 (updated in more...
KB0079 AQUA 3.5 Error: Table does not exist: Secondary Tables The following procedure is used to update secondar more...
KB0073 AQUA 3.5 'Capability Does Not Exist' message in AQUA Reports Ensure you are in the "Default Incident Table" (th more...
KB0069 AQUA 3.5 Errors adding Freelance Key Questions to AQUA You will need to upgrade to the latest build of Aq more...
KB0068 AQUA 3.5 Error at completion of an AQUA Import There are a couple things to make sure of:
     more...
KB0067 AQUA 3.5 AQUA 3.X Network Setup
  1. Install AQUA on all Computers
  2. In A more...
KB0055 AQUA 3.5 Removed employees from the table but they still show up on AQUA Rpts Need to remove the employee from each of the cours more...
KB0044 AQUA 3.5 'Multiple .NET files in Use' and AQUA does not start
  1. Make sure all users are logged out of  more...
KB0037 AQUA 3.5 How do I completely uninstall AQUA 3.5?
  1. Run UNWISE.EXE from the default AQUA fol more...
KB0020 AQUA 3.5 Disp ID filter in AQUA Reports is case sensitive Turn on Caps Lock or make sure that the case is lo more...
KB0019 AQUA 3.5 Why do I have a DONGLE directory on my C: drive? There is a DONGLE directory on your C: drive after more...
KB0018 AQUA 3.5 What are the AQUA shortcut keys? AQUA

Ctrl+I Insert New more...
KB0016 AQUA 3.5 AQUA generates a fatal exception OE on startup in Windows NT or 2000 The wowexec 16 bit subsystem file is likely causin more...
KB0012 AQUA 3.5 Additional Password Prompt when starting AQUA Utilities
  1. Get a blank/default system.db sent from  more...
KB0030 ProQA 3.x What is the procedure for uninstalling ProQA completely?
  1. Run UNWISE.EXE from the default ProQA fo more...
KB0028 ProQA 3.x How do I create a ProQA Export File?
  1. Run PQAIO.exe from C:\ProQA.win\bin.  more...
KB0007 ProQA 3.x ProQA windows disappears when using dual monitors Delete the cewin.ini file in the C:\WINNT or C:\WI more...
KB0006 ProQA 3.x Cannot Create RSPSTD.DEF Message more...
KB0123 ProQA 3.3 Cannot focus on a disabled or invisible window... Delete the CEWIN.INI File from the Windows or Winn more...
KB0074 ProQA 3.3 CAD can no longer launch ProQA after an Update or Upgrade of ProQA. User will need to contact their CAD vendor. The CA more...
KB0059 ProQA 3.3 User defined text and CAD Codes don't show up workstations These fields are results of changes entered in the more...
KB0021 ProQA 3.3 What ProQA files need write access in the Windows System directory? Give write access to the proqa.ini file. Also give more...
KB0015 ProQA 3.3 Do I need to add users in ProQA with a CAD integration? When using a CAD integration the dispatcher ID's i more...
KB0014 ProQA 3.3 ProQA launches in demonstration mode If this is:

A new installation
    more...
KB0008 ProQA 3.3 How to transfer configuration setting between ProQA workstations Copy the ProQA.INI file from the C:\WinNT (or Wind more...
KB0036 ProQA & AQUA How does the ProQA and AQUA 3.5 software integrate? The process begins in ProQA. You create a .exp fi more...
Total Archived KB Articles: 37

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