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4 December 2017 | AQUA® v6.1.0.25 | Update Available

This version requires XLerator/Server/Console v4.0.0.63; you will receive error messages if you attempt to run this version of AQUA with XLerator Server v4.0.0.62 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

  • Resolved issue where suffixes from Paramount v.5.1.1.17 or older did not populate in AQUA

21 August 2017 | AQUA® v6.1.0.24 | Update Available

This version requires XLerator Server/Console v4.0.0.63. You will receive error messages if you attempt to run this version of AQUA with XLerator Server v4.0.0.62 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

  • Added ability into AQUA to support Sub Chief Complaints from Paramount.

The following changes apply only to those agencies using the ECNS™ protocols with the LowCode™ software.

  • Fixed issue where different date formats would not allow the cases to import.

11 April 2017| AQUA Evolution® (v6.1.0.23) | Update Available

This version requires XLerator Server/Console v4.0.0.63, you will receive error messages if you attempt to run this version of AQUA with XLerator Server v4.0.0.62 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

  • Resolved issue with the QI and the Incident Performance Reports where the selected Protocol in the report title would show EMD along with the EFD or EPD when only EFD or EPD had been selected.
  • Resolved direct import issue where an existing Employee ID did not match if the imported ID had a trailing space.

The following change applies only to those agencies using languages other than NAE.

  • Resolved issue where a suffix in another language that is different that the NAE equivalent is used in Paramount, only the NAE suffix was importing into AQUA.
  • This fix requires the agency to also upgrade their Paramount to release v5.1.1.19.

The following change applies only to those agencies using the ECNS™ protocols with the LowCode® software.

  • NEW FEATURE Spell-checking has been added to Comments.

05 December 2016 | AQUA Evolution® (v6.1.0.21) | Update Available

This version requires XLerator Server/Console v4.0.0.63. You will receive error messages if you attempt to run this version of AQUA with an XLerator Server v4.0.0.62 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

  • The Case Evaluation Basics section of the review process has a new Sequence button next to the Case #. Selecting this button will display the ProQA® Paramount Case Summary sequences to aid in the call review process.
  • ProQA® Paramount Case Summary sequences to aid in the call review process.
  • This feature will be hidden for calls imported prior to the installation of this version. All new imports (direct or from the Admin Utility) will contain this new information.
  • Modified the Import/Export Merge Files to load and save case data using XML.
  • Modified the Import Merge File to allow the importing of exported merge files in all database formats contained in AQUA v6.1 (this will not apply to any exports from earlier builds of AQUA).
  • Resolved issue reported by agencies who manually review cases, where Protocol 26 Key Question 3 & 4 were in reverse order.

08 August 2016 | AQUA Evolution® (v6.1.0.18) | Update Available

This version requires XLerator Server v4.0.0.62 | XLerator Console v4.0.0.42. You will receive error messages if you attempt to run this version of AQUA with an XLerator Server v4.0.0.61 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

The following changes apply only to those agencies using the Audio Recorder functionality of AQUA.

  • Added the ability to play the audio recording saved with a case without re-opening the case.
  • Added ability to save the audio file onto a local or network drive.
  • Modified the AQUAAUDIO.ini to allow saving of search fields and values.

The following changes apply only to those agencies using the ECNS® protocols with the LowCode® software.

  • Modified LowCode Import to make user name/id uppercase to resolve issue with mismatch when checking against existing employee ID's.
  • Modified LowCode Import to use the User Login, First and Last Name of the last ECN in the case instead of the hidden internal value.
  • Modified LowCode Import to prepend the topic to the Key Questions.
  • Modified LowCode Import to display the new Noted answer choice on applicable questions.
    • Refer to the LowCode v4.8.0 Release Notes_ Rev 21 June 2016 available from PDC Software Support for further information on the Noted feature.

7 December 2015 | AQUA Evolution® (6.1.0.11)

Release Notes - AQUA Evolution 6.1.0.11

This version requires XLerator Server v4.0.0.60 / XLerator Console v4.0.0.40. The AQUA and XLerator installers can be found on the AQUA v6 FTP site.

  • Added new password functionality to integrate with the password restrictions capability within XLerator Server v4. If you would like to enable password restrictions please read the Password Configuration Appendix in the XLerator Server v4 Install, Uninstall, and Configuration Guide dated 1 October 2015. This document is located on the AQUA v6/Paramount – Paramount v5.1 FTP sites.
  • Fixed Paramount direct import issue when attached to a SQL Server Paramount database and using the randomize selection options.
  • Fixed issue in QI Reports where EMD Case Entry 6a deviation was not displaying correctly.
  • Fixed translation and verbiage issues where text was cut off in the QI Reports for the Netherland Dutch language (NLD).
  • Changed Appropriate PAI filter value of 0 & 1 to read Yes & No, this will make setting of this filter value easier to understand.
  • Added ability to handle special date separators such as periods and dashes.

2 April 2013 | AQUA Evolution® (5.6.1.238) Update Available

Release Notes - AQUA Evolution 5.6.1.238:

  • Allow Police CC #136 entry for manually created cases and for final coding.
  • Build for DB script 47 to correct ECNS scoring for multiple unchecked "correct" boxes for protocol questions.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

23 May 2013 | AQUA Evolution® (5.6.1.240) Update Available

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\AQUA) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (AQUA_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished, delete out the original folder and rename the copy to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
Items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - AQUA Evolution 5.6.1.240:

A detailed listing of changes including can be found on the AQUA FTP site.
This update resolves:
  • Determinant Drift report correction Employees and totals now match.
  • Incident Performance Report, Case Entry 3a, 3b, and 3c when column 2 is selected is now only Minor Deviation.
  • Special characters are now displayed in the Key Question text and answer fields.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

28 November 2012 | AQUA Evolution® (5.6.1.232) Update Available

Release Notes - AQUA Evolution 5.6.1.232:

  • Fixed Call-taker sorting issues in Determinant Drift and Cause-Effect Reports.
  • Fixed totals/subtotals issue in all Case Entry under Moderate in Performance reports.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

18 October 2010 | AQUA (5.6) Update

A new version of AQUA Phoenix, version 5.6.1.149, has been released on our FTP site. A new build of XLerator, version 3.5.44.802, is also located on the FTP site. This XLerator build must be installed in conjunction with AQUA 5.6.1.149. These builds add many enhancements and updates.

DO NOT INSTALL AQUA 5.6 WITHOUT CONTACTING PDC AND REQUESTING A NEW DONGLE – Failure to do so will cause AQUA to cease to function.

With the release of AQUA 5.6, we have moved the licensing from the individual workstation to the server and it is now handled by XLerator. This will save the hassle of multiple dongles and a dongle on each AQUA workstation. To request a new AQUA 5.6 dongle, please contact Technical Support. Once this request is received, new dongle(s) will be coded and license codes for your versions of AQUA will be sent to you. Please contact Technical Support for additional information or questions.

To avoid any problems during the upgrade please follow all instructions in order.

Upgrading ALL VERSIONS: As always, with any software update, BACKUP your existing program and DATA.

Upgrade and installation instructions for the upgrade can be found on the Aqua ftp site in the AQUA 5.6 folder.


Release Notes - AQUA 5.6
October 2010 - 5.6.1.149

  • Completed SQL Server conversion work
  • Corrected Reviewer Comparison Report totals.

October 2010 - 5.6.1.148

  • Formatting on reports adjusted for longer language text.
  • Changed Licensing to use XLerator rather than aqua's own dongle client.
  • Corrected some element issues on the To Do Screen.
  • Date Filter now worked with European date formats. again.
  • A rouge thumbnail was displaying on the caselist icon in the reports section in the left bar.
  • In the QI report bar hints over the different reports now display.
  • Corrections to the Determinant Drift Report.
  • Corrections to Case-Effect, Shift/Team Protocol, and Reviewer Comparison Reports.
  • Corrections to the Trend report under the Reports section.
  • Corrected all report footers and made them consistent.
  • Corrected some PSIAM Scoring errors.
  • Fixed a bug in all three QI performance reports dealing with chief complaint.

September 2010 - 5.6.1.146

  • Corrected: More filter now saved and loaded from the correct location.
  • Corrected: Case Evaluation "How obtained" default.
  • Corrected: Positioning of the Freelance Question button in EMD.
  • Corrected: Key Questions table columns can be resized.
  • Corrected: Tab from Key Questions table moves to Key Questions comments button.
  • Corrected: Score is recalculated as Final Coding values are entered.
  • Corrected: Work area title bar is highlighted once a case is reviewed.
  • Corrected: EMD Case Evaluation Report displays correct Scoring Standard.
  • Corrected: Communication Center Protocol Compliance report shows Selected Protocols in footer.
  • Corrected: Cause-Effect report footer.
  • Corrected: Exemplary Performance report header.
  • Corrected: Exemplary Performance report footer.
  • Corrected: Noncompliant Performance report header.
  • Corrected: Noncompliant Performance report subject line to display complete text.
  • Corrected: QI Summary report footer to show Selected Protocols in footer.
  • Corrected: Reviewer comparison report footer to show Selected Protocols in footer.
  • Corrected: Duplicate Total line removed from Trends Report.
  • Corrected: KQ answers show correctly in Case Evaluation report.

Release Notes - XLerator 3.5.48.802
  • XLService timestamp reported to XLConsole
  • Fixed error where CAD user was not able to access a second alias unless alias added via XLConsole.
  • Fixed Firebird Aqua database creation error - now created with char set None.
  • Fixed error caused by adding licenses when no licenses.dat file exists.
  • Fixed error where entering multiple listen IP's would only listen on the first IP
  • Fixed licensing error when dongle switched during operation
  • Resolved issue with SCH characters not being recognized on user validation
  • Added function for AQUA to get dongle company name for Exemplary activation
  • Added Service: Return license info needed for Aqua to activate Exemplary
  • Added Console: Sort Alias and License list by clicking on title
  • Updated Console: Default DB Type is Firebird Embedded when adding alias
  • Updated Service: Proof #2, Licenses are now being released when AQUA disconnects.
  • Updated Service: File xfer date (used by XLUpdate) was reporting Greenwich mean time instead of server file datetime.
  • Updated Console: Proof #1, Licenses used count is now updated when ProQA disconnects.
  • Added: Service/Console: Proof #1066, "Cannot find dongle." message added if dongle not inserted before attempting to add license.
  • Added: Console: Login screen: Pressing the ENTER key while in the "User Name" field moves the cursor to the "Password" field.
  • Updated: Console: Users info refreshed when database alias added or deleted.
  • Added: Rebuilt database backend to prepare for interaction with SQL Server, Firebird Server, Oracle, MySQL, etc.
  • Added: XLerator now handles licensing
  • Added: Added a new and improved transport stream that optimizes network throughput
  • Added: Console now allows up to three login attempts before closing down
  • Added: Console now displays license and dongle information
  • Added: Improved user security with password hashing
  • Updated: Improved overall performance of connections
  • Updated: Increased startup time by ten for large databases
  • Updated: Updated with the latest Aqua database updates
  • Updated: Increased console stability when creating new aliases

DO NOT INSTALL AQUA 5.6 WITHOUT CONTACTING PDC AND REQUESTING A NEW DONGLE – Failure to do so will cause AQUA to cease to function.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

22 March 2010 | AQUA Phoenix (5.5.1.3) Update Available

A new version of AQUA Phoenix, version 5.5.1.3, has been released on our FTP site. A new build of Xlerator, version 3.5.36.355, is also located on the FTP site. This Xlerator build must be installed in conjunction with AQUA 5.5. These builds add many enhancements and updates.

To avoid any problems during the upgrade please follow all instructions in order

Upgrading ALL VERSIONS:  As always, with any software update, BACKUP your existing program and DATA

Upgrade and installation instructions for the upgrade can be found on the Aqua ftp site in the AQUA 5.5 folder.

    Release Notes - AQUA 5.5.1.3
  • Corrected numerous Issues with filters
  • Added missing elements and verified EUG
  • Corrected misplaced elements
  • Added USS to the lang file
    Release Notes - Xlerator 3.5.36.355
  • Added: Aqua script added to speed creation of Aqua Firebird database.
  • Added: Ability to backup Firebird alias database to a network resource.

If you don't already have access, you can fill out our FTP Access Request form to get it:
FTP Access Request Form

18 December 2009 | AQUA Phoenix (5.5) Update Available

A new version of AQUA Phoenix, version 5.5, has been released on our FTP site. A new build of Xlerator is also located on the FTP site. This Xlerator build must be installed in conjunction with AQUA 5.5. These builds add many enhancements and updates. A listing of new features, fixes, and enhancements can be found in the release notes.

To avoid any problems during the upgrade please follow all instructions in order

Upgrading ALL VERSIONS:  As always, with any software update, BACKUP your existing program and DATA

Upgrade and installation instructions for the upgrade can be found on the Aqua ftp site in the AQUA 5.5 folder.

    Release Notes - AQUA
  • Added 7 new reports and several new fields for the new QI Reports section
  • Added new QI Exemplary Handling
  • Fixed Unicode issues in the filter bar and other areas of the application
  • Fixed Calltime and other dynamic parts of the More filter.
  • Added comment boxes to all individual fields that are reported on in the incident performance report.
  • Fixed various report issues that would make a report display out of order
  • Fixed an import issue where if a case did not have a chief complaint the application would use the chief complaint for the previous case imported.
    Release Notes - Xlerator 3.5
  • Added: Rebuilt database backend to prepare for interaction with SQL Server, Firebird Server, Oracle, MySQL, etc.
  • Added: XLerator now handles licensing (Not active for AQUA 5.5)
  • Added: Added a new and improved transport stream that optimizes network throughput
  • Added: Console now allows up to three login attempts before closing down
  • Added: Console now displays license and dongle information
  • Added: Improved user security with password hashing
  • Updated: Improved overall performance of connections
  • Updated: Increased startup time by ten for large databases
  • Updated: Updated with the latest Aqua database updates
  • Updated: Increased console stability when creating new aliases

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 866-777-3911 or support@prioritydispatch.net

1 December 2008 | AQUA Phoenix (5.4) Update Available

A new version of AQUA Phoenix, 5.4, has been released on our FTP site. A new build of XLerator is also located on the FTP site. This XLerator build must be installed in conjunction with AQUA 5.4. These builds add many enhancements and updates. A listing of new features, fixes, and enhancements can be found in the release notes located at:

AQUA 5.4 Release Notes

To avoid any problems during the upgrade please follow all instructions in order

Upgrading ALL VERSIONS:  As always, with any software update, BACKUP your existing program and DATA

New Features in AQUA 5.6.1.241

In this version of AQUA there have been many enhancements and added functionality.

What’s New?

  • AQUA “Trends” and print feature
  • AQUA Access Permissions and Templates
  • New Report “Reviewer Comparison”
  • Restore/Purge deleted cases
  • Migrating AQUA Data between databases

What Enhancements have been made?

  • Age Unknown added in CE
  • Enhanced ECC score box
  • 1st Party – auto answers breathing and consciousness questions
  • Added sorting by Shift/Team in report section
  • Constraints have been added to the Filter
  • Database extension change to accommodate for XLerator
  • Speed increases in the application

Limitation Warning

Due to an external utility program that is currently being utilized in AQUA and our inability to change the language options of that program, a few portions of text still show in English in foreign language versions of this AQUA release. However, the affected text is very minor and does not affect the main functionality of AQUA. We are working on resolving this issue, and we apologize for any inconvenience.

Thank you for your understanding.

As with any new software, we suggest that you backup your current database before installing and running the new version. We would also suggest that your agency do some internal testing to ensure compatibility. If you have any questions, please feel free to contact support at: 866-777-3911 or support@prioritydispatch.net


Update to AQUA Phoenix from AQUA 4.x

You can download and install AQUA Phoenix today if you have:

  • An AQUA 4.x dongle
  • An AQUA 4.x serial number

Just fill out this FTP Access Request form to download from our FTP server.

If you don't have a serial number you can also Request a Serial Number.

Update to AQUA Phoenix from AQUA 3.x

If you are upgrading from AQUA 3.x you'll need to contact your Regional Sales Manager to get a price quote.


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