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15 November 2017 | Paramount® v5.1.1.22 | Update Available

This version requires XLerator Server/Console v4.0.0.63. You could potentially receive error messages if you attempt to run this version of Paramount with XLerator Server v4.0.0.62 or lower builds. The Paramount v5.1 and XLerator installers are on the Paramount v5.1 FTP site.

ProQA

All Disciplines/Versions

  • NEW FEATURES
    • Enabled the disabled smart PDIs when on the PDI/CEI tab.
    • Enabled mouse wheel scrolling in Additional Information tab for Case Entry, KQs and PDIs.
  • Modified Test Case functionality.
  • Modified the Abort Case window.
  • Modified Paramount's default height.
  • Modified the Case Summary - Responders Script/KQ Answers tab to allow all KQ answer comments to display.
  • Modified the Chief Complaint Selection navigation via keyboard and mouse.
  • Modified PAI panels - if PAI has sub-tabs and the calltaker is in a subtab, they can double-click in the PAI panel to return to the Main PAI subtab.
  • Resolved issue in Case Summary Time Stamps, where times other that the Start Time where displaying incorrectly.

10 July 2017 | PPDS v6.0 on Paramount® v5.1.1.21 | Update Available

Quick Overview-Updates in v6.0
  • The number of people involved in an incident is no longer a deciding factor for Determinant Code selection.
  • A new Description Essentials section has been added for bicycles.
  • Key Questions regarding the suspect/person vehicle description have been streamlined.
  • The Police Council of Standards has approved several new Jurisdictionally Approved Questions.
  • On the cardset, these questions are formatted in a purple font so calltakers are aware which Key Questions are Jurisdictionally Approved Questions.
  • New CHARLIE-level Determinant Codes have been added for several "just occurred" incidents.
  • New Determinant Codes and Key Questions have been added for found unexploded ordnances, escorts, and lost persons.
  • New Determinant Codes have been added for illegal hunting.
  • New Determinant Codes have been added for shootings and stabbings.
  • New Determinant Codes have been added to differentiate between residential and commercial alarms and burglaries.
  • New Determinant Codes have been added for harassment and threat incidents where the suspect has never been on scene or if the suspect is unknown.
  • New Determinant Codes have been added for traffic incidents where EMS has been refused for minor injuries.
  • New Determinant Codes and Determinant Descriptors have been added for traffic violations, complaints, and hazards.

11 April 2017 | ProQA Paramount® v5.1.1.19 | Update Available

This version requires XLerator Server/Console v4.0.0.63. You could potentially receive error messages if you attempt to run this version of Paramount with XLerator Server v4.0.0.62 or lower builds. The Paramount v5.1 and XLerator installers are on the Paramount v5.1 FTP site.

All Disciplines/Versions

  • Resolved issues where the calltaker was unable to return to Case Entry using the Case Entry tab if an ECHO was selected.
  • Resolved issue where Paramount was starting in a minimized state. After upgrading to this version, the workstation will still start minimized the first time it is accessed, the issue should be resolved when the call is completed.
  • Resolved issues where an Error Code 89 was passed to CAD if a calltaker was in the Summary of a call and attempted to start a new call.
  • Modified ECHO PDIs and Critical Caller Danger forms. The forms in some cases did not appear to be intuitive on how to close them. A button has been added to the forms to assist with this. See example below.
  • In the ProQA Summary - Display Criteria the Date is field will now default to the Current Date instead of 11/29/2005.


  • Modified output to the ProQA.ini, fields UID1= through UID9= are no longer used by the Paramount, new installs will no longer show these values. This will have no effect on existing ProQA.ini’s.

Fire v6.0

  • No other changes.

Fire v6.1

  • EUI - General Release. The European Italian STD version is now available.

Medical v12.2/v13.0

  • Added text to the Breathing Diagnostic Clinical Assessment box.


  • Modified Contraction Timer Diagnostic tool, which includes shortening the time-out for 1st and 2nd+ deliveries as well as auto-answering the specific KQ (if the calltaker stays on that question).

  • ProQA v5.1.1.17 ProQA v5.1.1.19 (1st Delivery selected)

  • Contractions Timer Diagnostic was also modified to show the Contractions interval in a larger font and centered in the box.


  • Resolved issue in the Time to Vent/Compression Pop. If a call was completed without using Ventilation or Compressions (closed completely), then re-opened due to a change in the patient’s condition and Ventilations and/or Compression were then used, incorrect times may were recorded.

Medical v12.2

  • No other changes.

Medical v13.0

  • No other changes.

Police 5:

  • UKE UKP – General Release. The United Kingdom UKP version is now available.
  • Resolved issue in Case Entry where choosing an ECHO from CE#4 would take you to the SEND point, if you then chose to go back to Case Entry and choose the Add’l Info tab a Cannot focus on disabled window would appear.
  • Resolved issue in Case Entry where choosing an ECHO from CE#4 would take you to the SEND point, if you then chose to go back to Case Entry and attempted to enter other text in CE#4 (e.g. Chose an ECHO by mistake) it would not allow any changes.
  • Resolved issue in Case Entry where choosing an ECHO from CE#4 would take you to the SEND point, if you then chose to go back to Case Entry and attempted to enter other text in CE#4 (e.g. Chose an ECHO by mistake) it would not allow any changes.

ProQA & Admin Utility

All Disciplines/Versions

  • Resolved issue involving Short Answer Text (SAT). If an agency had allowed SATs to be used in the Admin and a calltaker changed Paramount to allow the usage of SAT, then the agency no longer allowed SATs the calltaker were stuck in SATs. Now when the agency deselects SATs the Long Answer will always be shown.
  • Resolved issue that allowed a user to login and have a trailing space after the User ID, which was stored in the data and caused issues in AQUA where an existing User would appear to be a new user.
  • Statistics added to Export and Summary windows.

  • Paramount Admin Utility Paramount Summary Tab
    When the Import/Export - Cases - Export Tab is chosen, it will now list the total number of cases in the database with the date of the first and last call. When the Summary Tab is chosen, it will now list the total number of cases in the database with the date of the first and last call.
    You can set a Date Range, Case # Range, or Operator Range and choose Get Filtered Count. This will update the information to the selected Criteria. When the Display Criteria tab is used to select data subsets and Select Query is used…
    This can be taken a step further by going to the Filter Out tab and filtering out the Default **TEST CASE** and/or Custom Problem description. … The information updates to the selected criteria.
    It is not possible to filter out the **TEST CASE** from the summary.

    The following change applies only to those agencies using languages other than NAE.

    • Resolved issue where a suffix in another language that is different that the NAE equivalent is used in Paramount, only the NAE suffix was being exported out of Paramount.
    • This fix requires the agency to upgrade their AQUA to release v6.1.0.23.

Police 5.0:

  • NEW FEATURE - Added the ability to send the Person, Vehicle, and Vessel DEs that may be gathered during Case Entry to the CAD when the ENDCE statement is sent to the CAD - refer to Paramount v5.1 Admin Guide for details.

Admin Utility

All Disciplines/Versions

  • NEW FEATURE - The Admin Utility Window will no longer maximize by default, it will allow the user to adjust to their preferred size and store the positioning.
  • NEW FEATURE - New column added to the Condition Codes, at this time this feature is still in development, information entered is currently not accessible by Paramount or Reports. Refer to a PDC Protocol Content Expert for more information.


  • Adjusted the Response Configuration – Cases – Export as follows:
    • Added a timer to the Progress window.
    • Added ability to Cancel an Export.


Fire v6.0/v6.1

  • Adjusted the Response Configuration – Preset and Set Active (Current) Response Levels drop-down choice verbiage. This is a Fire only change at this time.
  • Paramount Fire v5.1.1.17 and earlier Paramount Fire v5.1.1.18

Auto Export

All Disciplines/Versions

  • No changes to program, however there is an updated Paramount AutoExport Guide available upon request.

Reports

All Disciplines/Versions

  • Modified output to the ProQA.ini, fields UID1= through UID9= are no longer used by the Paramount, new installs will no longer show these values. This will have no effect on existing ProQA.ini's.
  • Corrected all reports output to PDF for agencies using Simplified Chinese (SCH); this will resolve the issue where the Chinese characters displayed as empty boxes.
  • Resolved issue in the Master Dispatch Analysis Report where Protocols that may break to a second page (CC#26 & 29) would have the next Chief Complaint starting on the same page. Each Chief Complaint will now start on its own page.
  • Resolved issue in the Incident Condition Code Report, longer languages were not displaying all of the text at the end of each page. The total case time writes on top of the actual time value.
  • Resolved issue in the Abort Report, longer languages would not correctly display the Chief Complaint header.
  • Resolved issue with the Menu Bar - Version information box, longer languages were not displaying all of the text.
  • Resolved issue with the Menu Bar - Profile, longer languages were not displaying all of the text.
  • Resolved issue on all tabs, longer languages were not displaying all of the text.

08 August 2016 | ProQA Paramount® v5.1.1.17 | Update Available

This version requires XLerator Server v4.0.0.62 | XLerator Console v4.0.0.42, you will receive error messages if you attempt to run this version of AQUA with an XLerator Server v4.0.0.61 or lower builds. The AQUA v6.1 and XLerator4 installers are located on the AQUA v6 FTP site.

All Disciplines/Versions
  • Updated ASA Special Doses for Netherland Dutch (NLD).
  • Resolved issue where some workstations could open up a ProQA call in progress which corrupted the data. ProQA calls in progress are now locked and displays a message stating that the Summary of the call will be displayed.
  • Resolved issue where some pop-up boxes were not displaying if the PCs DPI was set to 125% or higher.
  • Resolved issue in Summary - Display Criteria where the user was unable to search for a specific incident. This can now be done by either typing in the exact incident # (case sensitive) or by using a wild card search, however the wild card search character must be the percent (%) sign due to possible SQL command conflicts.
  • Resolved issue in Summary - Display Criteria where entering in a Chief Complaint number in the Code is: field would still display all CCs, this field label has been changed to Chief Complaint is: to more correctly identify the data that should be searched for and the search works correctly.

Fire v6.0/6.1

  • No other changes.

Medical v12.2

  • Resolved issue where the Go To Specific PAI (Target Tool) button displayed a choice for the Case Entry PDIs, this was intended for v13 only.

Medical v13.0

  • Resolved issue with Case Entry ECHO when using Underwater (SPECIALIZED) rescue and choosing the Arrest PAI would default to panel A-1 regardless of age enter for patient.

Medical v12.2/v13.0

  • When using the EIDS tool the custom Medical Director Questions and Instructions are now passed to CAD.
  • The EIDS Tool has been modified to allow input of answer to the Medical Director - Approved Additional Questions that are added in the Admin. By default the answer is Yes, this can be appended to or overwritten depending on the question and answer.
  • When using the EIDS Tool and Medical Direction Special Instructions are used the word Advised will be displayed in the KQ Answer split screen.

Police v4.2

  • No other changes.

Police v5.0

  • Corrected issue in Case Entry ECHOs PDIs did not display under specific conditions.
  • Corrected issue where under certain parameters a Police case when re-opened would re-configure to a 100-E-1.

Admin Utility

All Disciplines/Versions

  • New feature added: Locked Cases

Fire v6.0/v6.1

  • No other changes.

Medical v12.2/v13.0

  • In Restricted Settings - EIDS Tool, the questions enter in the Medical Director - approved additional questions will now pass to the CAD, prior version only display "Approved question 1 asked".

Medical v12.2

  • No other changes.

Medical v13.0

  • These changes apply to only those agencies using the Medical OMEGA & ECNS® protocols with the LowCode® software.
    • Resolved issue where an error was received when attempting to export out ECNS Eligible Codes from the Import/Export Sidebar.
    • Modified the Import/Export Cases for ECNS to only have the Select by: tab as the other two tabs (Filter Out and Anonymize) are specific to Paramount.

Police v4.2/v5.0

  • No Changes.

Auto Export

All Disciplines/Versions

  • No Changes.

Reports

Fire v6.0/v6.1

  • No Changes.

Medical v12.2/13.0

  • This change applies to only those agencies using the Medical OMEGA & ECNS® protocols with the LowCode® software.
    • Added in a new Custom tab, this tab when selected will display a Load ECNS Codes option. Selecting apply will set the filter to only the codes in Paramount that can launch LowCode. Once set you can run any of the available reports on ECNS specific data.

Police v4.2/v5.0

  • No Changes.

Logic Updates:

Paramount v5.1.1.17

Fire v6.0

  • No Changes.

Fire v6.1a (Considered v6.1 in Paramount)

  • No Changes. - Refer to to FPDS v6.1a Update Rationale.pdf on the Paramount v5.1 fire_6.0 or 6.1 FTP sites.

Medical v12.2/v13.0

  • No Changes.

Police v4.2/v5.0

  • No Changes.

For easier reference below are all logic changes since the official release of Paramount v5.1.

Paramount v5.1.1.16

Fire v6.0/v6.1

  • BZP, EUG, FRE, and MAL STD General Release. The Brazilian Portuguese, European German, French and Malaysian STD versions are now available.
  • PROTOCOL 72
    • The answer choices for the KQ "Is the water moving the vehicle or getting deeper inside the vehicle?" (asked if Vehicle in floodwater was selected as the caller's problem description in Case Entry) have been changed from Yes, No, and Unknown to:
      • Moving the Vehicle
      • Getting deeper inside
      • Both
      • No
      • Unknown

      This allows ProQA to record and pass on to the responders the more detailed information about the vehicle's state.

Fire v6.1

  • No Changes

Fire v6.1a

  • Refer to FPDS v6.1a Update Rationale.pdf on the Paramount v5.1 fire_6.0 or 6.1 FTP sites.

Medical v12.2

  • PROTOCOL 1 - UKE Version only
    • Several protocol changes were made to incorporate handling of the testicular torsion condition:
      • Revised blue operator KQ for male patients "Ø Caller mention of existing aortic aneurysm, a tearing/ripping pain in the back/flank and abdomen, or testicle/groin pain?"
      • New Determinant Code 1-A-2 "Testicle or groin" pain (male)."
      • New Rule 4 "Testicle or groin pain in a male patient is considered a testicular torsioncondition (twisting off of a testicle' blood supply) until proven otherwise."
  • PROTOCOL 11
    • It was possible to achieve a suffix U with the 11-A-1 code in the previous logic build. This code and suffix combination was eliminated since it should not be available in most languages. It is present only in ANZ as a cultural variation/test suffix.
  • PROTOCOL 15
    • The code and suffix combinations of 15-D-2L and 15-D-3L (with the suffix "Lightning") are nonsensical and were removed from being available on this protocol.

Medical v13.0

  • ARA, BZP, EUI, EUG, and MAL STD - General Release. The Arabic, Brazilian Portuguese, European Italian, European German, and Malaysian STD versions are now available.
  • PROTOCOL 24
    • If the patient is in her 3rd TRIMESTER, no part of the baby is visible, and it's unknown whether she is having contractions, ProQA no longer codes it as 24-D-3 "IMMINENT delivery." It is now coded as either 24-B-2 with the absence of bleeding or 24-D-4 if any bleeding was present.
  • PROTOCOL G
    • The title of Panel G-1a was changed from "Evaluate MISCARRIAGE" to "Tie Cord" to provide differentiation from the Panel G-2 title in the PAI Target Tool.
    PROTOCOL 35 -UKE Version only
    • The "Close case" button was added in the DLS Links of this protocol to allow for faster termination of the call without having to go through the Case Exit Protocol.
    Aspirin Diagnostic
    • In the Additional Information popup, the medication "Bayer" was added to the Aspirin-Containing Medications list. It was missing in the previous builds.

Police v4.2

  • No Change.

Police v5.0

  • PROTOCOL 103
    • The comment box pop-up was removed from the answer choice "Other:" for the KQ "Ø Select the type of service requested." The comment box was redundant because further information is obtained in the next KQ, "Ø Obtain details pertaining to the specific request."
  • PROTOCOL 131
    • The answer choices for the KQ "Is the water moving the vehicle or getting deeper inside the vehicle?" (asked if Vehicle in floodwater was selected as the caller's problem description in Case Entry) have been changed from Yes, No, and Unknown to:
      • Moving the Vehicle
      • Getting deeper inside
      • Both
      • No
      • Unknown

      This allows ProQA to record and pass on to the responders the more detailed information about the vehicle's state.
  • PROTOCOL 136
    • This protocol's Key Questions were adapted for incidents involving a suspect caller (when the suspect her/himself calls in to report the active assailant incident).
  • CASE EXIT Protocol
    • On Panel X-1 "Routine Disconnect," blank lines between individual instructions were removed to improve the display and allow the entire set of instructions to be viewed without having to scroll down the page.

23 May 2016 | ProQA Paramount® v5.1.1.16 | Update Available

All Disciplines/Versions:
  • Corrected issue in Case Entry ECHOs where the Abort button was not available if the code was not selected and the calltaker returned to Case Entry.
  • Resolved issue where changing from a non-Arabic language to the Arabic language would display an error.
  • New feature added to Go To Specific PAI tool (Target Tool) – When the Go To Specific PAI tool is launched and a PAI protocol is selected prior versions only allow a single click which would select the protocol, then you would need to choose a PAI Panel from the lower windows. You can now double-click on the PAI Protocol to immediately launch that PAI on Panel #1.

Fire v6.0/6.1:

  • No additional changes.

Medical v12.2

  • Resolved issue where the Go To Specific PAI (Target Tool) button displayed a choice for the Case Entry PDIs, this was intended for v13 only.

Medical v13.0

  • EUG STD – General Release. The European German STD version is now available.
  • EUI STD – General Release. The European Italian STD version is now available.
  • Resolved issue with Case Entry ECHO when using Underwater (SPECIALIZED) rescue and choosing the Arrest PAI would default to panel A-1 regardless of age enter for patient.

Medical v12.2/v13.0

  • New feature added to Paramount’s Responders Script and to Summary’s Responder Script/KQ Answer and Sequences tab – If answer to number of patients is more than 1 the number of patients entered will display in these areas.
  • Enhancements to the EIDS Tool – If the Medical Director has entered in Additional Questions or Instructions in the Paramount Admin Utility those instructions/questions will now display in the KQ Answer panel which will split to display the KQ question/answers on one side and the EIDS tool information on the other.
  • Enhancements to the Stroke Diagnostic – Similar to the EIDS tool above when the Stroke Diagnostic tool is closed the panel will now split to display the selections from the tool that triggered the answer choice.

Police v4.2

  • No other changes.

Police v5.0

  • Corrected issue in Case Entry ECHOs where using the mouse to select one of the first three ECHOs then using an Enter Key would not achieve the ECHO response.

Admin Utility
All Disciplines/Versions

  • Resolved issue with SQL users aborting held calls, then attempting to export calls would display an error.

v6.0 / v6.1

  • No other changes.

Medical v12.2

  • Resolved issue where Suffixes specific to other languages appeared in all languages.

Medical v13.0

  • No other changes.

Police v4.2/v5.0

  • No other changes.

Auto Export
All Disciplines/Versions

  • No other changes.

Reports
All Disciplines/Versions

  • No other changes.

7 December 2015 | Paramount v5.1.1.14 General Release Available

All Disciplines/Versions

  • For agencies using Paramount without a CAD interface (Stand-alone) added the ability to allow the call takers to change their password while in Paramount, this functionality is only available when Paramount is not in an active case and can be found under Menu bar - options.
  • Modified the Maintenance - Cases on hold option to allow closing/aborting of pended calls when connected to SQL Server.
  • Resolved issue with Paramount not receiving messages sent via XLerator Console. If a message is sent via XLerator Console an envelope will appear beneath the Close and Place on Hold buttons. The call taker can view the message when they finish their current call by clicking on the Envelope, if more than one message is available they would select the message to have it display in the window. They call taker will have an option to keep or delete the message when they close this window.

Fire v6.0 / v6.1

  • No changes to these versions.

Medical v12.2

  • No changes to this version

Medical v13.0

  • Resolved issue on Protocol 18 where the Special Definition box was not displaying.
  • Resolved issue where at the end of a case using Compression or Ventilation PAIs a COMPLETE STATE was sent to CAD prior to the Time to Compression/Vent dialog box displaying. Now the call will not be complete until this box has been acknowledged.

Police v4.2 / v5.0

  • No other changes to these versions.

7 December 2015 | Paramount v5.1.1.14 Admin Utility General Release Available

All Disciplines/Versions

  • Added ability to change logged in users password while in Reports, this functionality can be found under Menu bar - File.
  • Resolved issue with SQL Server and the ability to Close/Abort cases from the Maintenance - Cases on Hold option.

Fire v6.0 / v6.1

  • Resolved issue where Protocol 77: Motor Vehicle Collision was not displayed in the Discipline Launcher.

Medical v13.0

  • Suffixes I and M cannot be achieved for the OMEGA and ALPHA Determinant codes in ProQA logic, so they have been removed.

Police v5.0

  • Added Restricted Tab that enables an agency to turn off optional KQ's for Protocols 106, 113, 114, 130, 131, and 132. The approved optional KQ's are defined by the Police Council of Standards.

7 December 2015 | Paramount v5.1.1.14 Auto Export General Release Available

All Disciplines/Versions

  • No changes to this version.

7 December 2015 | Paramount v5.1.1.14 Reports General Release Available

All Disciplines/Versions

  • Added ability to change logged in users password while in Reports, this functionality can be found under Menu bar - File.

28 October 2013 | Fire v6.0 ProQA Paramount 5.0.0.675 General Release Available

This release contains many changes in protocol, removal/addition/changes to Determinant Codes/suffixes and the addition of the Chemical Suicide Diagnostic tool.

We strongly encourage this is placed on a testing/training environment until the Determinant changes are in place and tested.

The FPDS v6.0 Update Guide for NAE and details on installing the software can be located on the Paramount FTP site under the Fire Executable\Protocol 6.0 folder.

Contact technical.support@prioritydispatch.net for the Paramount v6.0 Response Configuration Worksheet prior to installing Paramount Fire v6.0.

Prior to attempting the install please BE AWARE of the following:

  1. As soon as the installation starts it will remove all programs in the default Fire directory if you want to keep Fire v5 on your machine while testing Fire v6 please follow the steps below.
  2. We strongly recommend installing v6 on a testing/training environment as changes have been made to all except 2 protocols and 2 new protocols were added.
  3. Launch Fire v5 Admin Utility - Import/Export - Export Profiles - This will help you keep the same settings you have already configured for v5 and allow you to add them to v6. In file name enter in the location of where you would like to store the settings from Fire v5, suggested name for this profile is Fire_v5_Profile. This will allow ease of recovery if needed.
  4. For testing in XLerator Console, add an Alias named Fire_v6, Script ProQA Fire, db name Fire_v6, this will keep your v5 and v6 data separate and make it easier to delete out test records. Do not forget to add Administrator users to this account which enable you to access the Fire v6 Admin Utility.

Due to changes in the software installers please follow the steps as listed. These instructions assume you will be keeping Fire v5 on your consoles for fallback/comparison purposes.

  1. Verify you are on the most current version of XLerator Console, you will need to be on v3.5.40.447, if you are not on the most current version this can be downloaded from the Paramount FTP site. If you are upgrading to .447 and are an AQUA user you must upgrade your AQUA to v5.6.1.240, if you do not AQUA will give a message that the database and AQUA are not on the same level.
  2. Prior to installing Fire v6 to keep a copy of v5 you must make a copy of your \Priority Dispatch\ProQA\Fire directory, please do not simply rename the folder you will need the original \Fire and a copy name \Fire_v5.
  3. Next install v6 running the .exe, leave to the default Fire directory.
  4. Launch Fire Admin utility (now v6.0) from the \Fire directory, choose the alias created in Step D above.
  5. To configure the Admin Utility for v6 to match what was previously configure in your v5 go to Import/Export - Import Profile. Import in the export file created in Step C above.
    Note: The imported profile will have any changes you may have made in the v5 Response Configurations. If the code no longer applies it will not be there, however please closely check your Reponses against the Determinant Code changes in the FPDS v6 Update Guide as many new Determinant codes and suffixes have been added and some codes have shifted down, as an example what was a 57-D-3 Commercial/Industrial building is v5 is now a 57-D-4 in v6, this may affect your response assignments.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

As always if you have any questions or concerns please contact Technical Support prior to upgrading we would be happy to assist with the install. We can be reached at technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

25 September 2013 | ProQA Paramount 5.0.0.675 Critical Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site. This release is .675 for all disciplines.

This is considered a Critical Release for ProQA Paramount Police users who use the Person’s Description Essential. See note below for further details.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: form_ftp.php.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

Police ProQA Paramount 5.0.0.675

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

Medical ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD
  • Proof #190 - Resizing of labels within Rules of Nines Diagnostic tool to accommodate foreign languages.
  • Proof #191 - Resizing of labels within Contractions Timer Diagnostic tool to accommodate foreign languages.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD

Fire ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

ProQA Paramount Medical and Fire users should apply this update as soon as possible. Please request FTP access at: form_ftp.php

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

28 August 2013 | ProQA Paramount 5.0.0.674 Update Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site.

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: form_ftp.php.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

The following items are fixed in Medical, Fire, and Police

  • Proof #6104 - Case Entry 3 (Okay, tell me exactly what happened) will now collapse when exited if more than one line of text is entered.
  • Proof #6225 - Corrected highlighting of first ECHO response if **TEST CASE** button text was removed.
  • Proof #6226 - PAI Target tool panels fixed for multiple languages.
  • Fixed sending of QT types of 1 and 2 when sending Safety Questions.

Medical ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6138 - Added in SRI Info to the Version menu.
  • Proof #6181 - Delay send and continue button added to Protocol 29 for Delta responses.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD.

Fire ProQA Paramount 5.0.0.674:

This update resolves:
  • No additional fixes for Fire

Police ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6195 - Admin Response Configuration added CC136 less a suffix.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

18 May 2013 | ProQA Paramount 5.0.0.673 Update Available

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - ProQA Paramount 5.0.0.673:

A detailed listing of changes including screen captures can be found on the Paramount FTP site.
This update resolves:
  • Numeric Conversion for the NLD.
  • Ability to change Screen Resolution and DPI settings on monitor and have Paramount resize appropriately.
  • Added tabs with ASA Diag for UK and Ireland medications.
  • "Reasons not taking" popup box prefilled with answers in Aspirin Diagnostic.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

14 February 2013 | Paramount Release Notification - Fire, Medical, and Police

An update to the Paramount Software, version 5.0.0.672, has been released to the Paramount FTP site. For Police users, this update contains Protocol 136 - Active Assailant (Shooter). This update should be applied as soon as possible. Please feel free to contact Technical Support in the event you need assistance. Please request FTP access at: form_ftp.php.

Release Notes

Paramount Medical 5.0.0.672:

  • Fixed Proof #161 - Title change - Removed (Swine Flu) in Severe Respiratory Infection Symptoms descriptor.
  • Fixed Proof #165 - ASA Dx. - Modified "Reason for not taking" pop up.
  • Fixed Proof #168 - Compression Monitor - Remove "Adult under 18" button.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6132 - "Patient Age" and "Patient Gender" fields skipped in cases after "Person on Fire" echo selection.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.672:

  • Fixed Proof #4916 - Add "Watercraft in Distress" to Fire. V6.0 only.
  • Fixed Proof #4918 - SMS not passing default text from Case Entry or PDI's.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after.

Paramount Police 5.0.0.672:

  • Addition of Protocol 136 - Active Assailant (Shooter)
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.


These builds can be downloaded from the Paramount FTP site; you can request access at:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

11-12-2012 | Update to the ProQA Paramount© Software, version 5.0.0.670

An update to the Paramount Software, version 5.0.0.670, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Potocol-Specific Release Information regarding Paramount v5.0.0.670

Paramount Medical 5.0.0.670:

  • PAI Panel C-4: reversed position of the answer cursor to default on the Compressions 1st button
  • Selection Airway Link Panel (H-19): changed answer button name to: PAI Stoma -- Airway/Arrest
  • Aspirin Diagnostic & Instruction Tool: added new button and pull-down list for special doses (30 to 500 mg)
  • Pulse Check Diagnostic: added new Can't Find Pulse button that ends the session and auto-selects the key question answer choice Can't find pulse to start

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.670:

  • Case Entry: added Caller Danger -- Not trapped button (similar to Critical Caller Danger in medical)


These builds can be downloaded from the Paramount FTP site; you can request access at:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

8-8-2012 | Update to the ProQA Paramount© Software, version 5.0.0.668

An update to the Paramount Software, version 5.0.0.668, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Release Notes

Paramount Medical 5.0.0.668:

  • Fixed Contraction Timer logic order change.
  • Fixed Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allo woutput only interface to function in Cad and Standalone modes.

Paramount Fire 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.

Paramount Police 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #4986 - "Case Summary" print error in Police.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

6-28-2012 | Update to the ProQA Paramount© Software, version 5.0.0.667

An update to the Paramount Software, version 5.0.0.667, has been released to our Paramount FTP site. This is a mandatory update if you are currently running ProQA Paramount in a Stand Alone environment (not integrated with a CAD) as it addresses a network latency issue.

Release Notes

Paramount Medical 5.0.0.667:

  • Fixed Stroke Diag. 3rd Party Pop-up "Limitations Warning".
  • Fixed Stroke Diag. 3rd Party Pop-up "Access Clairification".
  • Fixed Stroke Diag. 3rd Party Pop-up - KQ Auto Answer.
  • Fixed ASA Diag. addition of special dose drop down for NAE.
  • Fixed Appending of Suffix on reconfigure.
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.

Paramount Fire 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.

Paramount Police 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed InfoCBRN error on attempt to print Case Summary
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

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